|
e-Marketing
In order to keep power of your brand, the online communication with your customers must be managed in the correct manner. With it’s comprehensive e-marketing functions, Workcube Public Portal allows you to control your e-marketing activities easily. You can find answers to your questions such as “Which page is visited most? Which subjects do the customers request information most? Which products did my customers order online?”. With the powerful web analysis of Workcube Public Portal, you can use your website more effectively for marketing purposes. In addition to this, with the powerful customization function of Workcube Public Portal, you can perform customer specific web and e-mail campaigns and increase your sales accordingly.
e-Commerce
Workcube Public Portal features a comprehensive e-Commerce function. With Workcube online sales module, your customers search and choose the products from the multimedia product catalogue, access to the product details and previously bought product infos, reviews and compares the costs and specifications of the products, gives order and makes secure online payment. In this way, your website can make 7/24 sales to your customers easily by having the most up-to-date and accurate information.
The modules within Workcube Public Portal have very special functions allowing you to manage your internet branch, to add new products and prices and to perform online sales campaigns whenever you want.
e-Service
Workcube Public Portal allows you to provide a fast and consistent self-service option to your customers by offering a wide range of service and problem solution options. In Workcube Public Portal, you can direct the service request entered to your website automatically to any most suitable employee or partner.
Your customers can access to FAQ (Frequently Asked Questions), problem solutions and troubleshooting database within Workcube as self-service for solving the problems they encounter, obtain the information they need by performing a search and receive a quick service. This provides a significant decrease for the budget which you will reserve for support units and call center.
Also with the web analysis tools within Workcube, you can view the information such as most problematic issues, most visited pages and products with most complaint etc.
Content Management
With the content management tool in Workcube Public Portal solution, you will have the opportunity to design and publish unlimited amount of website in different languages. You will have the opportunity to design different menus for different type of users with the menu design tool. The content editor in Content Management module has all functions in a text editor software (character management, indent, table, adding link, adding image, bulleting and more) besides creating a navigation and publishing relevant content and document.
|